Shipping policy
At Vexelme, we are committed to delivering your favorite styles to your doorstep, quickly and safely. Please take a moment to review our shipping terms and conditions.
1. Order Processing
Orders are typically processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Timeframes
We partner with reliable courier services to ensure timely deliveries across India.
Location Type Estimated Delivery Time
Metro Cities 3 – 5 business days
Other Urban Areas 5 – 7 business days
Remote & Rural Areas 7 – 10 business days
Note: Delivery timelines are estimates and may vary based on unforeseen factors like weather conditions, strikes, or high-demand periods.
3. Shipping Charges
Free Shipping is available on all prepaid orders above ₹999.
A standard shipping fee of ₹50 – ₹100 may apply to orders below ₹999.
Cash on Delivery (COD) orders may incur an extra handling fee, which will be shown at checkout.
4. Tracking Your Order
Once your order is shipped, a tracking number will be shared via email or SMS. You can track your package in real-time through the courier partner’s website or directly from your Vexelme account.
5. Delayed or Missing Shipments
If your order hasn’t arrived within the estimated timeframe:
Check your email for dispatch and tracking updates.
Track the order using the provided tracking link.
Contact our support team at teamvexelme@gmail.com if you need further assistance.
We will work with our delivery partners to resolve the issue as quickly as possible!
6. Address & Contact Information
Please ensure that your shipping address and contact details are accurate at the time of placing your order. Incorrect or incomplete addresses may cause delays or result in undeliverable packages.
7. International Shipping
At this time, vexelme only ships within India. We are working toward expanding internationally — stay tuned for updates!
Need Help?
If you have any questions about shipping or your order status, feel free to reach out:
📧 Email: teamvexelme@gmail.com
📞 Phone: +91 81530 95432
🕑 Support Hours: Monday to Saturday, 10 AM – 6 PM IST.